The web site www.hacibekir.com is owned by Hacı Bekir Lokum ve Şekerli Mamuller Sanayi A.Ş (Hacı Bekir) located at İstiklal Cad. No.83/6 Beyoğlu, 34433 İstanbul. Please find below information about our products and general purchase conditions.


Please find below all kind of information about products provided on the web site, purchase prices, ingredients, selling and after sale (return, changing, etc.) conditions.

You may read our Confidentiality Policy by clicking here.


Credit card payments shall be made via secure software system with SSL standard. Your data shall be kept with maximum protection and unless it is explicitly authorized by you, your credit card data shall not be registered by Hacı Bekir.

In order to protect your credit card and personal data, Hacı Bekir shall endeavor to take all precautions according to technical developments. Please use maximum effort to protect your password to secure your credit card and personal data, to use an anti-virus program, to use secure log out options. Hacı Bekir shall not be liable for direct or indirect loss resulting of your own deficiency.


The payment shall be made to the bank account Hacı Bekir A.Ş. with IBAN TR59 0004 6000 3988 8000 2169 30. The purchase transaction shall be approved following the confirmation of the payment by extract number if it is done with wire transfer or by reference number if it is done with EFT.

All transfer and/or EFT fees or any other extra fees are excluded from purchase price and are under your own liability.


The taxes are included into the purchase prices. Delivery costs shall be clearly declared during your shopping. No other fees shall be requested.

The product shall be delivered to given address in 3 (three) working days following the purchase transaction approval. Hacı Bekir may extend the delivery period for 5 (five) more days with prior notice.

You shall be liable for all kind of loss in case that the requested information was filled inadequately or inaccurately.


You may cancel the purchase and return the product without any cause in 7 (seven) days following delivery only if the product is not a special order, the package is not opened and the product is not used. It is not allowed to return some of the products in case you purchased a Product Package. No return after 7 (seven) days but provisions of Consumer Protection Law are saved.

Your payment will be refunded according to the following provisions, provided that cancellation is made within the above mentioned time limit:

• If it is paid by credit card; the reimbursement shall be made to that credit card account without any deduction.

• If it is paid by wire transfer; the reimbursement shall be made to the bank account after wire transfer fee is deducted.

No additional request (such as interest, indemnification etc.) is allowed. Hacı Bekir shall not be liable in case that refund cannot be realized in above mentioned time because of the problems resulting from the Bank side or resulting from any unpredictable cause.

According to the provisions of Regulation on Distance Selling you may not use your right to cancel in case the purchased product is perishable (short period between production date and expiration date). We hereby recommend you to examine carefully the information given about expiration date.


The purchase of some Hacı Bekir products might be limited for a certain period or for stocked goods. Therefore in case it is not possible to deliver the product requested you may either request a different product instead within the price limits of the firstly requested product or refund of purchase price. In that case, refund provisions above shall be applied.

You may transmit your product changing or refund requirements about purchased products by sending e-mail to siparis(@)hacibekir.com or by calling +90 216 379 49 21

For any dispute arising out from this agreement you may appeal to Consumer Rights Arbitration Committee inside District Administration or Governorship.

This Agreement can be reached via www.hacibekir.com for as long as the website is active. A copy of our Purchase Agreement shall also be sent by e-mail to members who use the website for online purchases.